FAQs
Frequently Asked Questions
The questions we hear most about septic maintenance, inspections and the parts inside your tank.
Do you offer financing?
Yes. Financing is available for qualifying septic installation projects. Contact us to learn about the options.
Why do I need an inlet tee/baffle?
An inlet tee sends wastewater from the house down into the tank instead of shooting it across the top. That lets the tank's contents separate naturally, which is how the system is meant to work.
Why should I repair the outlet tee/baffle?
The outlet tee connects the tank to the outlet line that carries wastewater to the distribution box or drainage area. If it breaks, solids can escape into the drainage system, so it should be repaired or replaced promptly.
Why is the baffle wall important?
The baffle wall keeps solid waste back from the liquid that flows out to the absorption field, so solids do not clog it. It is often the first part of a septic tank to deteriorate or break, and regular maintenance helps it last.
Should I add additives to my septic system?
With antibacterial soaps, detergents and bleach in most homes, additives may not be necessary. The best practice is regular pumping, much like changing the oil in your car on schedule. If you want to try one, ask us what makes sense for your household.
Do I need risers on my septic tank?
We recommend them. Risers make the tank lids easy to find, serve as a reminder that maintenance is due, and save the cost of digging up the lids at every pumping, which can run $75 to $200. We can install them for you.
Do you pull permits for jobs?
Yes. We handle the permits a job needs and work with the Ventura County Environmental Health Division and other local agencies so the work meets code.
If I can't afford a new septic system, what are my options?
We can assess the condition of your system and look for ways to extend its life, which may put off a full replacement. Often only one part has failed, and repairing that part costs far less than a new system.
What types of septic system inspections do you provide?
Inspections for property sales, for county requirements (septic pumping reports or CUP), and for your own peace of mind. If we notice a potential problem while pumping your system, we will tell you.
How long is an inspection valid?
An inspection is generally valid only for the day it is performed. How the system is used afterward can change its condition, so a longer guarantee is not possible.
Will I need septic pumping during an inspection?
Yes. A thorough inspection requires seeing the tank before and after it is pumped, so the inspector can check the interior walls for staining, cracks, holes and other signs of deterioration.
How long does an inspection take?
Usually around two hours, though it varies with the system's complexity, how accessible it is and anything we uncover.
How much digging is involved in an inspection?
With full-size risers, very little. Without risers we may need to dig two to three feet down to expose the tank lids.
Should I inspect the leach field if a tree has fallen or heavy equipment has driven over it?
Yes. Leach fields are usually installed deep enough to avoid damage, but after a significant impact it is wise to inspect the leach lines with a camera.
Why does my septic tank need to be pumped before drain cleaning?
If the main line is clogged and the tank has not been pumped recently, the tank has to be emptied before the clog can be cleared. Pumping on a regular schedule, every two to three years for most homes, often prevents the problem in the first place.
Why do I have odors inside my house?
Odors can come from an overdue pumping, drains that are rarely used, or other plumbing problems. We will help narrow it down by asking when the tank was last serviced, where the smell is, and what else you have noticed.
Why is my toilet flushing slowly?
A slow-flushing toilet can mean the septic tank needs pumping. If it was pumped recently, it could point to a partial clog or another plumbing issue.
Do You Still Have Questions?
Call the office or send us a note, and we will get you an answer. You can also browse our resources or read how often to pump your septic tank.
Not sure what your system needs?
Ask the people who pump tanks every day
Describe what is happening and we will tell you honestly whether it needs a visit.